Type of data collected |
Purpose(s) and legal bases for use |
Information you provide when registering for an account on our website or app, including contact details such as name, postal address, e-mail address, telephone number. |
We use these details to register you on our system and provide you with a service, for example by:
- responding to your queries about our products and services;
- fulfilling your requests for our products and services;
- sending you service communications (for example, a welcome/registration email, forgotten password email, a receipt or availability notification related to your purchase(s), support correspondence or a notification regarding changes to your service);
- ensuring the provision of purchases you have made;
- checking that your postcode is valid for delivery;
- checking your age for age-restricted items;
- communicating with you on any concerns arising to the provision of the service.
This processing is necessary for the performance of our contract with you or in order to take steps at your request prior to entering into a contract.
We also use these details to send you email marketing communications. When you provide your details to us, we will inform you of our intention to send you such messages. You will have a clear opportunity to opt-out at this point and in every subsequent communication. We have a legitimate business interest in sending marketing communications.
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Surveys, Promotions, Sweepstakes and feedback |
If you decide to participate in any surveys, promotions, or sweepstakes, or give us feedback, you may provide certain information, such as basic contact information and other information relevant to the survey, promotion, or sweepstakes. We use this information for the performance of our contract and for other legitimate business interests.
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Information you provide when completing a financial transaction via our website or app, including your payment details (debit/credit card number and expiry date or bank account details etc.). |
We use these details to fulfil the service requested, for bookkeeping, audit and for performance analysis.
This processing is necessary for the performance of our contract with you and for us to meet our legal obligations, such as keeping records for tax purposes.
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Information about your use of our websites and applications, including your IP address.. We may use cookies and similar technologies to collect this information (e.g. web beacons, pixels, ad tags ).
We also collect general geolocation information derived from your IP address
We also collect data on how you interact with our digital products, such as if you have read and interacted with a digital magazine in an app or online.
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We use this information to meet our legitimate business interests, including to:
- manage, monitor and optimise how customers interact with our Services, to enhance their experience over time;
- improve your experience on our website;
- improve our products and Services;
- understand how our websites, products and apps are used and performing;
- determine the effectiveness of promotional campaigns and advertising.
We may use analytics services to provide us and Product Owners with statistical information. Further details can be found in our Cookie Policy.
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Information about your device or system, including information about the device you are using when accessing our website or app, such as the operating system, your browser type, the URL of the previous website you visited, your ISP and unique device identifiers.
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Collecting this information allows us to meet certain legitimate business interests, such as to:
- recognise you next time you visit our website or app, to provide you with a personal experience, for example to display prices in your local currency and suggest products you might like;
- understand the number of website visits from certain countries, and to block disruptive or abusive use of our Services;
- personalise or improve the way that our product or advertising is presented to you on our Services and that of third parties, such as based on location, gender (if known) and interests (based on browsing and purchase habits);
- enhance the security of our network and information systems.
We use analytic and reporting technologies to record and collect data from you. This information, such as your browser type, the URL of the previous website you visited, your ISP, operating system, cannot be easily used to personally identify you.
To learn more please review the “Cookies, similar technologies, and online advertising” section below and see our Cookie Policy.
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Information about your transactions, including details of any purchase from us, such as a print subscription, a digital magazine or a subscription box. |
We collect this information as it is necessary for us to fulfil our contract with you.
It is also necessary for us to meet certain legal obligations, such as bookkeeping, reporting and audits.
We also use this information for performance analysis, which is a legitimate business interest.
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Your communications with us, including the content of any messages, queries or complaints you send to us. |
We use this information to respond to your communication, which may be necessary for the performance of our contract with you or may fall within our legal obligations. |
Type of data collected |
Purpose(s) and legal bases for use |
Contact and Business Information |
If you are a company or other organisation that we engage with, or a representative of the foregoing, we may collect your name, phone number, email address, and postal address, government identifier, and business name, industry, locations, other information related to your employer, and any other information you choose to provide us, including through third-party portals and platforms. We use this information for the performance of our contract and for other legitimate business interests. It is also necessary for us to meet certain legal obligations, such as bookkeeping, reporting and audits. |
Financial and Transactional Information |
If we need to make payments to you or receive payments from you, we may collect financial account and related transactional information. We use this information for the performance of our contract and for other legitimate business interests. It is also necessary for us to meet certain legal obligations, such as bookkeeping, reporting and audits. |
Communications |
If you contact us, we may receive information such as your name, email address, and phone number. We also will receive the contents of any communications you have with us. This might include requests, questions, and/or issues regarding your orders, your account, our Services, or other topics you might raise. We use this information for the performance of our contract and for other legitimate business interests. |
Events and Programs |
If you register for or attend an event or program that we host, sponsor, or attend, we may receive information such as your name, email address, phone number, and other information related to your attendance at the event or program from those who interact with or express interest in us or our Services. We use this information for the performance of our contract and for other legitimate business interests. |
Surveys, Promotions, Sweepstakes and feedback |
If you decide to participate in any surveys, promotions, or sweepstakes, or give us feedback, you may provide certain information, such as basic contact information and other information relevant to the survey, promotion, or sweepstakes. We use this information for the performance of our contract and for other legitimate business interests. |
Information about your use of our websites and applications, including your IP address and device identifiers. We may use cookies and similar technologies to collect this information (e.g. web beacons, pixels, ad tags).
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We will only use your personal data when the law allows us to. Most commonly we will use your personal data in the following circumstances:
- Where necessary to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interest (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
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We also collect general geolocation information derived from your IP address
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Collecting this information allows us to:
- recognise you next time you visit our website or app, to provide you with a personal experience, for example to display prices in your local currency and suggest products you might like;
- understand the number of website visits from certain countries, and to block disruptive or abusive use of our Services;
- personalise or improve the way that our product or advertising is presented to you on our Services and that of third parties, such as based on location, gender (if known) and interests (based on browsing and purchase habits);
- enhance the security of our network and information systems.
We use analytic and reporting technologies to record and collect data from you. This information, such as your browser type, the URL of the previous website you visited, your ISP, operating system, cannot be easily used to personally identify you.
To learn more please review the “Cookies, similar technologies, and online advertising” section below and see our Cookie Policy.
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